“Your support truly changes lives.” Helen from our school service tells us why…
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This year our Advent appeal is asking if you will shine a spotlight on what is really important at Christmas. You can watch the special animation and find out more at the bottom of this page.
Here, Helen from our school service team, tells us more about how they will #BeeThere for children, young people, families and school staff this Advent and beyond – and what she’d like to shine a spotlight on too…
What does your role at Caritas involve?
My service – Caritas school service - supports children and families within our school communities throughout Greater Manchester and Lancashire.
The team of qualified practitioners is equipped with the skills and knowledge to ensure that those in need – the children, young people and their families - receive essential resources and emotional support as needed.
What is Christmas like in your service? Is there a typical day?
During the Christmas period, our staff provide direct support to children and families to meet the needs identified.
We offer support to families with grant applications and will assist schools in accessing support from a range of providers, to help in accessing Christmas toys and gifts for their children and families.
In addition, we can signpost families to our other Caritas services or other agencies for support around debt, food poverty, energy advice, housing matters and so on.
How does Caritas support local people at this time of year – and beyond?
We provide practical help and emotional support to those facing hardship, loneliness, or crisis. This includes food, warm clothing, accommodation, advice services, and community activities to reduce isolation.
Are you seeing more people who need support coming to your services recently? If so, why do you think that is?
Yes, demand has increased – with the rise in living costs including food, energy bills, and housing challenges, it means more families and individuals are struggling to make ends meet.
What do you wish people knew about your services or the people that access them, and our work as a charity?
One common myth is that only people who are homeless or unemployed need our help.
In reality, many working families and older people are also in crisis.
Another misconception is that charities only provide short-term fixes. Our work is about dignity, empowerment, and long-term change, not just emergency aid.
Why are appeals like the Advent appeal so important?
They allow us to respond quickly to urgent needs during the winter months, when hardship can be most acute.
Donations fund essentials like food, heating, and shelter, but also help us provide companionship and hope to those who feel forgotten.
What would you say to people considering supporting Caritas this Christmas?
Your support truly changes lives.
Every donation, no matter the size, helps someone feel cared for and less alone.
It’s a way to share the joy of Christmas with those who are struggling and to make a real difference in your local community.
What is the true meaning of Christmas to you and how will you put it into action this year?
Spending time with family and making memories. Reaching out to those who may be on their own.
I’ll put this into action by spending Christmas with my family, sharing food and spending quality time with each of them.
I also maintain contact with friends who live in other parts of the country who I don’t see very often, by sending a Christmas card to let them know I am thinking about them at this special time of year.
How will you #BeeThere for others this Christmas?
I will spread the word about the Advent appeal through my team and my wider family. Every contribution will help – no matter how big or small – it could literally change a life.
What would you like to shine a spotlight on this Christmas?
The incredible resilience of the people we support—and the kindness of those who give their time and resources to help.
What’s really important at this time of year?
Compassion, togetherness, and remembering those who are struggling.
It’s easy to get caught up in the festive rush, but the heart of Christmas is about caring for one another.
To make a donation to support our work with local people in Greater Manchester and Lancashire.
