Energy advice service

This free service helps people across Greater Manchester and Lancashire to reduce their bills and improve their energy efficiency.

  • Do you find your utility bills have been higher than expected?
  • Do you struggle to understand where all those costs are coming from?
  • Are you fed up with your energy supplier’s tariff but don’t know how to check it or switch?

Our team of experts can help.

Person at table on laptop. He is talking on a phone. There are lightbulbs and gloves on the table beside him
1,481

face to face sessions were held with individuals last year.

396

energy advice telephone appointments were also carried out with people from across Greater Manchester and Lancashire.

901

individuals attended workshops or other events too.

Man sitting at a table looking at a woman on the opposite side. She is only seen from behind and has shoulder length blonde hair.

Our team can give personalised advice to help meet your needs.

Sessions include one-to-one meetings with one of our expert advisors to discuss a range of energy-related issues.

We can also include interpretation into other spoken languages and British Sign Language on request.

Why not book a visit with our team who can advise on the best tips and tricks to help get your home ready for the winter?

Depending on your needs, we can also support with expert advice on your personal heating system and provide some energy-saving devices too, or similar.

 

Close up of two peoples hands. One is passing an LED lightbulb in a box to the other

Our advisors can also help create energy debt plans to reduce the impact of debt on your household.

Scroll down to see a list of upcoming sessions you could attend to get support, or contact the team using the details at the bottom of this page for more information.

Close up of home heater with 21 degrees on the display. Blurred in the background is a dining table with mugs and flowers on it.

Forthcoming free drop-in advice sessions

We run a range of free energy advice drop-in sessions.  Why not come along?  No appointment is necessary.

Contact the team on 0161 205 2754 or email energyadvice@caritassalford.org.uk to find out more.

 

DROP-IN:

Accrington Maundy Relief:

Abbey Street, Accrington, BB5 1EN

  • Every Tuesday

Blackburn Central Library:

Town Hall Street, Blackburn, BB2 1AG

  • First Friday of every month

Blackburn Food Bank:

Oakenhurst Road, Blackburn, BB2 1SN

  • First and third Monday of every month
  • Second and fourth Friday of every month 

Burnley Church on the Street:

Bethesda Street, Burnley, BB11 1PR

  • Every Thursday

Caritas Cornerstone Centre:

104B Denmark Road, Hulme, Manchester, M15 6JS.

  • Every Monday and Thursday

Caritas Lalley Centre, Community Pantry and Allotment:

Eggington Street Collyhurst Manchester, M40 7RG.

  • Every Wednesday and Friday

Caritas Red Door Centre, Bury:

St Joseph’s Presbytery, Peter Street, Bury, BL9 6AB (Main entrance and car park access via Bold Street)

  • Last Monday of every month 

Christian Community Larder:

St Aidan’s Church Hall, Station Road, Bamber Bridge, Preston, PR5 6QL

  • Every second and fourth Monday of the month

Gorton Hub:

27 Garratt Way, M18 8HE

  • First Tuesday of every month

Sale West Youth Centre:

Newbury Avenue, Sale, M33 4QW  

  • Last Thursday of every month

Stretford Public Hall:

Chester Road, Stretford, M32 0LG

  • Second and third Tuesday of every month

 

 

 

 

 

DROP-IN WITH INTERPRETERS – FARSI:

Yaran Longsight:

307 Dickenson Road, Longsight, Manchester, M13 0YW

  • First Tuesday of every month

 

DROP-IN WITH INTERPRETERS – ARABIC:

Caritas Lalley Centre, Community Pantry and Allotment:

Eggington Street Collyhurst Manchester, M40 7RG.

  • 28 January 2026
  • 25 February 2026
  • 25 March 2026
  • 22 April 2026
  • 27 May 2026
  • 24 June 2026
  • 29 July 2026

“Thank you for all your help. I don’t have to worry about going cold this month thanks to you.”

Person accessing our service

Help more people to access the support they need now:

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Person working on a laptop at a wooden table. She's wearing a white tshirt and a red Caritas lanyard

How to get in touch

Please don’t hesitate to contact us if you have any questions, would like to find out more, or want to arrange a session with one of our advisors.

We’d also love to hear from you if you’d like to arrange an event or drop-in sessions in your local school, library, community centre or other location in Greater Manchester or Lancashire.

Telephone: 0161 205 2754

Email: energyadvice@caritassalford.org.uk

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