Morning Star Hostel

Morning Star Hostel

Our Caritas Morning Star Hostel provides safe and comfortable accommodation and support for up to 20 single men who require housing support in Manchester.

In 2018 Morning Star transferred to the management of Caritas Diocese of Salford having previously been managed by the Jericho Benedictine Brothers who founded the hostel.

Located on Denmark Road and adjoining the Caritas Cornerstone Day Centre these complimentary services provide an extensive range of services to men and women who are homeless and/or vulnerable.

The hostel consists of 20 single rooms supplemented by communal areas – lounge, dining room and laundry facilities.

Accommodation is currently based on a ‘half-board’ basis (breakfast and cooked evening meal) with access to drink making facilities. However, as part of our Phase I of redeveloping the site we will shortly be installing a large new kitchen facility to promote independent living and build confidence and skills.

Bathrooms facilities are shared among the residents.

The building is licensed with Manchester City Council in accordance with the House of Multiple Occupation (HMO) regulations and is subject to inspections by the local authority.

The service is funded by housing benefit coupled with a top up contribution from each resident from their personal benefits. It is supported by additional donations and support as part of the wider Caritas family of projects.

Aim of the Service
The aim of the service is to create a safe place for a temporary (but not necessarily time limited) period and to work with each resident to:

• Identify and address any problems which are limiting their ability to become independent. This may include accessing other services such as drug, alcohol or gambling addiction services.
• Build self-esteem, confidence and the skills to move to more independent living – via support sessions and skill based activities e.g. cooking sessions.
• Seek to re-establish relationships with family members where possible
• Create opportunities for accessing community facilities and available activities to promote well-being and good mental health e.g. swimming or membership of local clubs.

To deliver this our team of workers create support plans with each resident. Through a balance of nurturing, supporting, constructive challenge and focusing on building skills, we aim to achieve an agreed outcome for each individual.

Referral Routes/Admission Criteria
Morning Star’s expertise lies with men aged over 30 who need a period of stability to help them reach a better future in a permanent home.

Referrals are received from

• Internal Caritas Services (e.g. Door Steps Team and Cornerstone)
• Manchester Housing
• Adult Social Care
• Other charitable organisations e.g. Shelter

Applicants are considered by the manager and support staff at the point of referral through our referral and assessment process.

House rules and requirements

Residents are required to adhere regulations designed to promote the health and safety of themselves and other residents. Critically the main ones are:

• Possession or use of illegal drugs is forbidden
• Aggression or violence towards staff or other residents is not acceptable.
• Residents must be mindful of the safety of themselves, others and the
• building at all times
• Residents will pay their contribution to their rent at agreed times.

While the consumption of alcohol is permitted in the hostel any anti-social behaviour arising from excessive drinking may become subject of warnings or other sanctions.

Residents are expected to contribute to their support plans – meeting regularly with key workers and addressing problematic behaviour.

Staffing
Morning Star is staffed by a dedicated manager, supported by sufficient staff to ensure that residents have access to support throughout the day.
Security staff are available throughout the night.

Staff cover a broad range of tasks to ensure that residents’ needs are met – some facilities are shared with Cornerstone Day Centre.

Staff are recruited using the safe recruitment practices of Caritas Diocese of Salford. They receive suitable induction and training and are given regular supervision meetings and annual appraisals which will address their specific developmental needs.

Training will be provided and accessed externally to ensure staff are equipped to fulfil their roles.

Volunteers
Due to the particular nature of the work, some residents gain a lot from the support of volunteers who work with a clearly defined role which is typically to support engagement and independence.
Volunteers are also subject to safe recruitment processes

Health and Safety
Procedures to ensure health and safety are based on the principles included in the overarching Caritas Health and Safety Policy.

Representations and Complaints Policy and where and how to make a complaint.
Complaints can be directed to:

Sue McVeigh (Complaints Manager)
HR and Business Support Manager
Caritas Diocese of Salford
Cathedral Centre
3 Ford Street
Salford M3 6DP